Matt

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Recent activity by Matt Recent activity Votes
  • How can I change my email address?

    There is currently no option to change your registered email address in SIGNL4 directly. You need to ask the admin of your subscription to delete your user account in SIGNL4 and to invite you with ...

  • Do you perform regular security tests?

    Yes, we do run regular/continuous DAST (Dynamic Application Security Test) for vulnerabilities using a proven commercial tool. We do not run manual PEN tests as we prefer DAST over PEN. Please, con...

  • How does flood protection work?

    Flood protection in SIGNL4 prevents you from being spammed with notifications, e.g. in case of a major incident where multiple systems are affected and report problems. Without flood protection (an...

  • Silent mode mute override

    Overriding the silent mode switch to bypassing the silent or mute mode of a smartphone makes absolute sense in case of critical alarms. SIGNL4 offers multiple options in this regard. Push notificat...

  • Which notification channels are supported?

    SIGNL4 notifies via mobile push, text and voice call. One channel can be selected for persistent notification. The sequence of these comm channels can be configured freely. Here is a video on how i...

  • Freshdesk: Setup and required permissions

    When you create a new connector app instance in any of your SIGNL4 teams, you can configure some parameters or you leave it with the default values. In any case there is two fields that you need to...

  • In which countries is SIGNL4 available?

    Regional availability Last change: February 07, 2024 To buy and to subscribe to a commercial plan of SIGNL4 your entity/business needs to have a residence in one of the following countries: Americ...

  • What mobile devices are supported?

    We support any Android phone or iPhone with SIGNL4. The minimum iOS version to run SIGNL4 is iOS 15. On Android devices the minimum OS version is 8 to run SIGNL4. SIGNL4 mobile app version 3.14.0 r...

  • Voice call alerting, duration and content

    When SIGNL4 does a voice call it reads parts of the alert content to the receiving party. The overall length of the read message is limited to 250 characters. The overall call duration is limited ...

  • How can I delete my subscription?

    To delete your account, go to the SIGNL4 management portal (https://account.signl4.com/manage), log in and go to ‘Help’. Click ‘Terminate Subscription’ to cancel any existing subscription and delet...