Matt

There is currently no option to change your registered email address in SIGNL4 directly. You need to ask the admin of your subscription to delete your user account in SIGNL4 and to invite you with ...

The Freshdesk connector app creates a new automation rule in Freshdesk automatically when it is started for the first time. You can find all the details about that automation rule in this article. ...

Flood protection in SIGNL4 prevents you from being spammed with notifications, e.g. in case of a major incident where multiple systems are affected and report problems. Without flood protection (an...

All paid plan contains unlimited free SMS and voice calls. On the "Starter" plan these costs apply: 35c per call and 15c per text message (excl. applicable taxes). We support calls and text message...

Managers receive alerts that have gone unnoticed by team members on duty. Here is how it works: Set an escalation or response timeout in the account manager portal under 'My team' (https://accoun...

SIGNL4 filters incoming events using a keyword matching algorithm. Keywords are used to find a matching alert category which is then used to enrich an alert with colors, icons, push sounds, maps an...

SIGNL4 has been designed with highest security standards to protect your data. All data are protected by one of the strictest data privacy laws in the world. Storage of SIGNL4 data in Azure is encr...

Yes. The first 30 days are free for 5 users on the “Maximize” plan. You can any time upgrade to a commercial offering. If you don’t decide for a commercial subscription you can still use SIGNL4 for...

In case you are trying to validate your phone number in the SIGNL4 app but don't receive the validation/confirmation code message (SMS text), make sure that You selected the right country code fro...

This message is displayed under circumstances if you are a team admin and try to remove a user from your team.  SIGNL4 currently does not support team-less users. So, when you try to remove a user...