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Administrators and team administrators can now put individual colleagues on or off duty in the web portal. This can be enormously helpful if the respective colleague has forgotten to do this himsel...

Under the following Link you will find a documentation, how you can automat the export Shifts/Duties and Alerts: https://docs.signl4.com/samples/shift-alert-export/audit-trail-export.html    

You do not need to include your SIGNL4 data in your local backups. Our DR includes daily off-site backups, resulting in a RPO (Recovery Point Objective) of 24 hours. Please check „Business Continui...

The following values are stored for the bot client: AccessTokenLifetime = 3600, // 1 hourRefreshTokenExpiration = TokenExpiration.Sliding,SlidingRefreshTokenLifetime = 1296000, // 15 daysAbsoluteRe...

The maximum size of that image can be 1125 x 160

Your customer ID can be found in the Signl4 webportal.   The customer ID can be found in 2 places depending on your rights: 1. Click on the Billing menu option if it appears, this is only for Admin...

If a user is using AAD/Google Login but you want to switch it to custom login with a SIGNL4 account, you need to dp the following steps: Delete the user from your subscription Re-invite the user O...

If you want to switch from monthly to annual payment, please contact us at info@signl4.com with your customer ID (can be found under BILLING in the SIGNL4 web portal) and we can enable annual payme...

Yes, there is an integration with Michrosoft Teams. Please have a look at our integration document: https://docs.signl4.com/integrations/microsoft-teams/microsoft-teams.html  

If you would like to remove a user from the actual duty, first make sure that another person is set to on-duty. Then please login to the webconsole an an administrator, go to USERS on the panel on ...