SIGNL4 does give the option to close a group of alerts during any one time, via both the Webportal and the Mobile app.
The webportal can ack/close multiple alerts at once with the following steps:
- Log into the Signl4 webportal
- Select the Signls menu option
- Filter the alerts by team, date, status or title make sure only the group of alerts you wish to close are in the list
- Select the Action button at the top right and then select the Acknowledge/Close all option depending on which status you wish to set the alerts to.
The Mobile app can ack/close multiple alerts at once with the following steps:
- Log into the Signl4 Mobile app
- In the mobile app on the Signls tile you can select alerts for the team and status you wish to use.
- Click on the number in the tile and this opens a list of the alerts in question
- Select the 3 dot options menu at the top right and select the Acknowledge/Close all option depending on the status you wish to set the alerts to.
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