Getting started
- SIGNL4 Onboarding: Completing Your Purchase
- How to Set Up SIGNL4 in Under 5 Minutes | Quick Start Guide
- SIGNL4 Onboarding: Timebased Overrides
- Mobile App - Complete Feature Walkthrough of the SIGNL4 Mobile Alerting and Incident Management App
- SIGNL4 Onboarding: Alert Escalation
- SIGNL4 Onboarding: Call Routing
Notifications and Alerting
- How many characters can a SMS message have?
- Can a person on duty get updates when the status of an active Signl was changed?
- Which times will be recorded in the duty time report?
- Can I set the Maintenance Mode automatically?
- Are there maximum Notification Volume Limits for Emails/SMS?
- Is there a delivery SLAs for Notification Channels?
Teams and Users
- What are Stakeholder users?
- How can I prevent Teamadministrators from inviting new users to SIGNL4?
- Can I use different plans for users in 1 subscription?
- How to punch in / out a user manual fron duty in the webportal?
- Switch from Azure Active Directory/Google authentication to custom login
- How can I remove an user from duty?
Security and Data Privacy
- Dataprocessing in SIGNL4
- How can I configure SCIM in SIGNL4 to connect to an IDM system?
- Monitoring the connection to SIGNL4.
- Microsoft EntraID: How can I set up EntraID SSO
- Is SIGNL4 coded with Secure Coding Standards?
- Do I need to backup my SIGNL4 data?
Call Routing
- Duration of call routing calls
- Alarming and escalation during call forwarding
- When calling Signl4, can I select which team the voice message is sent to using the keypad?
- How can I block certain numbers from calling my Call Routing number?
- Voicemail detection for Call Forwarding
- Which countries/phone numbers are support for inbound call routing?
Troubleshooting
- Querying the SIGNL4 status page
- My phone is registered more than once in SIGNL4
- What can I do if I get an empty Signl screen in the web console?
- What can I do if invited users have created their own trial subscription?
- How can I transfer ownership of a SIGNL4 Subscription?
- What can I do when my Signl4 Dashboard is empty?