Getting started
- Is AI implemented into SIGNL4?
- Where can I find my Customer ID?
- Where can I verify my phone number?
- Language of the Invite Email
- How often can I change and verify my phone number?
- What is the maximun image size for the team banner picture?
Notifications and Alerting
- Persistent notifcations switching channels.
- Escalation between 2 teams
- What kind of data is saved by the App?
- Can multiple Signls be acknowledged or closed at one time?
- Can I manually create a Signl in SIGNL4?
- Signls show "Abuse detected" as status in the Signl Center
Teams and Users
- Can I import Holidays to my SIGNL4 calendar?
- Can I import duty schedules from a 3rd party system?
- How many licenses do I need for SIGNL4
- Can I share my account with multiple users?
- How can I import Duty shifts into my personal Calendar?
- Can a user be a member of multiple Subscriptions with the same email address?
Security and Data Privacy
- Recovering Administrator Access in SIGNL4 When the Current Admin is Unavailable
- How does SIGNL4 support conditional access in Microsoft Entra?
- When will I be automatically logged out of the SIGNL4 app?
- How long is my Alert data kept inside of Signl4?
- Are there maintenance windows?
- Microsoft AAD: How can I grant Admin consent for new MS Graph API scopes?
Call Routing
Troubleshooting
- What can I do if I get an empty Signl screen in the web console?
- What can I do if invited users have created their own trial subscription?
- How can I transfer ownership of a SIGNL4 Subscription?
- What can I do when my Signl4 Dashboard is empty?
- API Return Status Codes
- How to resolve "Cannot find Module 'xxxxxx'" errors during holiday schedule import