SIGNL4 uses a unique approach to deal with alert parameters. It accepts any parameter naming offering great flexibility in accepting payload data. Each parameter is automatically displayed with a separate tile in the alert detail view.
To use parameters in emails, simply use the following format:
Parameter1: Value1
Parameter2: Value2
Parameter3: Value3
....
In a webhook payload, e.g. for JSON, use the following format:
{
"Parameter1": "Value1",
"Parameter2": "Value2",
"Parameter3": "Value3"
}
There are SIGNL4 specific parameters you can use to force an alert category assignment, attach a geolocation to an alert or to force the display of a specific alert title. See more here: https://connect.signl4.com/webhook/docs/index.html
SIGNL4 also searches for specific parameters to be used as alert title and text:
Alert Title: subject, title, task, job, case, incident, X-S4-Subject
Alert Text: text, message, messagetext, description, body, content
Here is a sample for a JSON payload for your webhook call to https://connect.signl4.com/webhook/{teamSecret} where {teamsecret} is your alphanumeric code:
{
"Title": "Rapid Response",
"Message": "Agressive passenger",
"Gate": "A45",
"Source": "Gate agent",
"Type": "Security alert",
"X-S4-Service": "Default",
"X-S4-Location": "40.6413111,-73.7781391",
"X-S4-ExternalID": "INC091210",
"X-S4-Status": "new"
}
As you can see, Gate, Source and Type are fully custom parameters.
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