How to resolve typical mobile app issues

In case the SIGNL4 mobile app has issues and is not performing as usual, we recommend following these basic steps:

1. Try the mobile app without Wifi as this is a common source of issues
2. Log out from the mobile app
3. If possible clear app cache data
4. Log in again

How can I clear cache data on Android?

1. Open Settings and choose Apps & notifications
   
2. Open the SIGNL4 app (you may want to search for it first)
3. Now select "Storage and  cache"
   
4. Tap on "CLEAR STORAGE" and "CLEAR CACHE"