Matt

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  • Does SIGNL4 conform with GDPR?

    Yes, absolutely. We took great effort to work according to GDPR.  Here you can read how we and our service handle your data: https://www.signl4.com/privacy-policy/  And how we do it on our website:...

  • Can I reopen an alert?

    If you, for instance, accidentally closed (or confirmed) and alert you can undo such action. Simply tap and hold your profile picture on the list item or in the alert detail view. This will revert ...

  • Signl status modes

    The Signl centre displays the delivery status for each single alert message sent to users. A signl alert usually consists of multiple alert messages, depending on the number of users to be reached ...

  • Silent mode mute override

    Overriding the silent mode switch to bypassing the silent or mute mode of a smartphone makes absolute sense in case of critical alarms. SIGNL4 offers multiple options in this regard.Push notificati...

  • Support for event filtering

    SIGNL4 can filter incoming events (received by email, webhook or REST API). This is handled through a keyword whitelist filter. The keyword whitelist is comprised from all keywords of all signl cat...

  • Support for alert severity

    SIGNL4 comes with a very flexible scheme of detecting, mapping and displaying alert severity or criticality. As each 3rd system, e.g. IT monitoring tools, might have separate ways of tagging their ...

  • Voice call alerting, duration and content

    When SIGNL4 does a voice call it reads parts of the alert content to the receiving party. The overall length of the read message is limited to 250 characters. The overall call duration is limited ...

  • Post-shift reports

    The post-shift report is sent via email to each team member at the end of their duty slot (includes managers on duty). If the duty duration of such duty slot exceeds 24 hrs (e.g. on-call duty for a...

  • Using alert parameters

    SIGNL4 uses a unique approach to deal with alert parameters. It accepts any parameter naming offering great flexibility in accepting payload data. Each parameter is automatically displayed with a s...

  • Firewall settings to receive events in SIGNL4

    PLEASE CHECK THE ANNOUNCMENT AT THE END OF THIS ARTICLE!   This article describes how you need to configure your firewall to send/receive events to/from SIGNL4. a) Web portal, REST API & Webhook tr...