Matt

When SIGNL4 does a voice call it reads parts of the alert content to the receiving party. The overall length of the read message is limited to 250 characters. The overall call duration is limited ...

The post-shift report is sent via email to each team member at the end of their duty slot (includes managers on duty). If the duty duration of such duty slot exceeds 24 hrs (e.g. on-call duty for a...

SIGNL4 uses a unique approach to deal with alert parameters. It accepts any parameter naming offering great flexibility in accepting payload data. Each parameter is automatically displayed with a s...

PLEASE CHECK THE ANNOUNCMENT AT THE END OF THIS ARTICLE!   This article describes how you need to configure your firewall to send/receive events to/from SIGNL4. a) Web portal, REST API & Webhook tr...

In case you are trying to validate your phone number in the SIGNL4 app but don't receive the validation/confirmation code message (SMS text), make sure that You selected the right country code fro...

In SIGNL4 it is possible to enrich alerts with additional data and information. SIGNL4 currently supports enriching alerts with: Color and icon Geo-location on a map Subject line Additional text, ...

There is are two features to consider when enforcing duty status and keeping your on-duty team staffed. Both can be set from within Shift & Duty in your team at https://account.signl4.com/manage/  ...

Besides the real-time Signl4 Center, you have access to downloadable audit trail files. You find all protocols and logs files under 'Audit Trail' once you logged into the SIGNL4 management portal....

Alerts can also be augmented with geographic information using the 'X-S4-Location' parameter. To add map and location to an alert, place the following to your email body: X-S4-Location: 40.6413111,...

SIGNL4 supports attachments when sending alerts. You can attach image (jpg) and sound (mp3) files to your alerts. Attachments must not exceed the size of 4 MB. Simply attach those files to your ema...