Matt
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Recent activity by Matt-
How are alerts routed?
All team members with the status ‘on duty’ receive alert notifications. This allows for managing timely availability of team members and automated routing to staff ‘on duty’. If you are not 'on-dut...
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Does SIGNL4 track acknowledgements?
Yes, absolutely. This is the fundamental principle of SIGNL4. When an alert/work item (signl) is submitted to staff on duty, they need to acknowledge/confirm an alert or work item. This is done by ...
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Which phone numbers is SIGNL4 using for texting and calling?
SIGNL4 is calling and sending text messages (SMS) from the following numbers (outgoing or sender number, calling party):European Union +49-15735992252 UK+44-7360494856 SwitzerlandSMS: +41 75 573 14...
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Which notification channels are supported?
SIGNL4 notifies via mobile push, text and voice call. One channel can be selected for persistent notification. The sequence of these comm channels can be configured freely. Here is a video on how i...
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User Rights and User Roles
SIGNL4 comes with an user/admin role and access model. There are four roles available: 'user', 'scheduler' , 'team admin' and 'admin'. The user who subscribes first and thus creates the according ...
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How can I create multiple teams?
Yes, you can create and manage multiple teams. Simply, go click the teams menu item and it will open the page to add and manage teams: https://account.signl4.com/manage/Teams Users can be members ...
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How many users can my team have?
There is no limitation on how many users a team in SIGNL4 can have if you are on a commercial plan. The ‘forever free’ plan only allows for a maximum of five users per team.
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How can I connect my tools and systems with SIGNL4?
We have meanwhile 100+ verified examples of connecting 3rd party tools to SIGNL4. You can find more in our Integrations section. Nonetheless, the easiest way to connect your 3rd party system to SIG...
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What mobile devices are supported?
We support any Android phone or iPhone with SIGNL4. The minimum iOS version to run SIGNL4 is iOS 15. On Android devices the minimum OS version is 8 to run SIGNL4. SIGNL4 mobile app version 3.14.0 r...
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What is the email address I can use to send alerts to my team?
Each team in SIGNL4 is assigned a dedicated email address. When you send an email to this address, it will be 'translated' into a configured alerting workflow (subject to filters and other settings...