Integrations

REST API

• What is meant by webhook identifier to send a new event via full Rest API?

General

• AI-driven alert routing
• When do I have to log in to the MS Teams Bot again?
• Can I integrate with Microsoft Teams?
• Why do I see a time difference in Signls?
• AI-based summary of alarm details
• How can I send heartbeats to SIGNL4?

See all 25 articles

Inbound Webhook

• Posting media attachments
• Control parameters (X-S4 parameters) (Status mapping, enrichment, filtering)
• Payload schema (event parsing)
• HTTP details
• Getting started - Webhook

Webhooks

• CheckMK: API endpoints used by the SIGNl4 Back channel
• Webhook with parameter

REST API

• How can I export Shifts / Duties and Alerts with the SIGNL4 REST API?
• Sending Alerts using the SIGNL4 REST API
• How to create a Custom API key.

Email and SMTP

• Can SIGNL4 query a mailbox?

Microsoft Sentinel

• How can I setup tenancy for Microsoft Sentinel
• Integration with Microsoft Sentinel
• Sentinel Setup step 1 - Creating a service principal for SIGNL4 in Azure
• Sentinel Setup step 2 - Create and configure the connector app in SIGNL4

ConnectWise Manage

• Editing the ConnectWise/SIGNL4 status mappings
• Getting started with ConnectWise
• Set up integration ConnectWise
• ConnectWise: Creating a custom user role for the SIGNL4 API Member
• ConnectWise: How can I specify which tickets are transferred?
• Updating alerts in SIGNL4 when tickets change in ConnectWise

See all 7 articles

Freshdesk

• Freshdesk: Getting started
• Freshdesk: Setup and required permissions
• Freshdesk:Which tickets are forwarded to SIGNL4?
• Configure ticket updates when in Freshdesk Signls change status
• Freshdesk: Configure automatic Signl status updates

Freshservice

• Integration with Freshservice
• Setup step 1: User role and API key in Freshservice
• Setup step 2: Create Freshservice connector app in SIGNL4
• Setup step 3: Create Automators in Freshservice