Matt

SIGNL4 now includes a new app for connecting to ConnectWise Manage ("Manage"). This makes 2-way integration with Manage a breeze, and responding to service desk tickets can now be done conveniently...

The alert category "emergency" is built-in and cannot be deleted. It is used when a signl is created either from the mobile app or the web portal by switching on the 'emergency' toggle. It can also...

Event filtering and alert categorization in SIGNL4 is based on a keyword search algorithm. You can create a keyword blacklist and apply it as a filter the following way: 1. Create an alert category...

SIGNL4 filters incoming events using a keyword matching algorithm. Keywords are used to find a matching alert category which is then used to enrich an alert with colors, icons, push sounds, maps an...

Persistent notifications are sent as long as a signl alert is not acknowledged and confirmed. Users can choose which way these repeated notifications should be sent: Push, SMS and Call. The interva...

When you are missing the Single-Sign-on buttons in the mobile app for Google, Microsoft or Apple login, i.e. there is a black area without buttons on the custom login screen, please, make sure you ...

In case you have been using the "old" multi-team management (now called "Enterprise Licensing"), you might want to migrate your old teams to the new way of managing teams. Here is what you need to ...

Smart watches can receive alerts if you have the mobile app installed and in case the smart watch is connected to this mobile phon. This allows for getting alert notifications displayed on the smar...

The integration of Paessler PRTG with SIGNL4 is described here: https://www.signl4.com/blog/portfolio_item/prtg_network_monitor_mobile_alerting/   In order to support the resolution of alerts in S...

All paid plan contains unlimited free SMS and voice calls. On the "Starter" plan these costs apply: 35c per call and 15c per text message (excl. applicable taxes). We support calls and text message...