Matt

If you cannot log in to your SIGNL4 account and receive an error message, make sure that: Your login credentials are correct. If you have forgotten your password, request a new one using the link ...

There is an algorithm determining the language of the SIGNL4 mobile app. The phone's operating system manages a list of user-installed languages (it is similar on iPhone and Android).  SIGNL4 curre...

To submit an event to SIGNL4, the webhook can be called via an HTTP request.All details are available in this article. HTTP characteristics The following table lists the HTTP support of the webhoo...

SIGNL4 uses a service principal in Azure ("App registration") when making calls to the Azure APIs. In addition, this principal is added to a custom user role which tailors access permissions to a m...

SIGNL4 uses the Freshservice REST API (https://api.freshservice.com/) to read ticket data or linked entities (e.g. retrieving the name of a department a ticket belongs to). Read through the next se...

When you create a new connector app instance in any of your SIGNL4 teams, you can configure some parameters or you leave it with the default values. In any case there is two fields that you need to...

Setup Step 1 - Create API Member in Manage Follow these steps to create the API member in Manage: Log in to ConnectWise Manage as an administrator Click on "Members" in the menu under "System" Now...

The flexibility of the SIGNL4 webhook makes it the most powerful one worldwide because it can receive an enormous number of content types and at the same time does not prescribe a fixed schema for ...

With setup step 1 you have created a service principal in Azure that is used by the connector app when accessing Azure APIs. The service principal credential data consists of the following and must...

After you have obtained the required Freshservice API key in setup step 1, you can now setup the connector app in your SIGNL4 team by following the instructions below. From the menu, choose the SI...