Matt

There is currently no option to change your registered email address in SIGNL4 directly. You need to ask the admin of your subscription to delete your user account in SIGNL4 and to invite you with ...

This is the direct link to access the SIGNL4 web portal app: https://account.signl4.com/manage   

You need to add the SIGNL4 AAD app from the AAD enterprise apps gallery. If you are the admin of your Entra, please perform the following steps: Open a private browser window Load this page https:...

We currently support inbound phone numbers for call routing/voice mailbox in the following countries: Canada Germany Israel Finland Switzerland Netherlands United Kingdom United States Australia ...

Yes, we do run regular/continuous DAST (Dynamic Application Security Test) for vulnerabilities using a proven commercial tool. We do not run manual PEN tests as we prefer DAST over PEN. Please, con...

Flood protection in SIGNL4 prevents you from being spammed with notifications, e.g. in case of a major incident where multiple systems are affected and report problems. Without flood protection (an...

Inbound events (email/SMTP and webhook/REST) are throttled in SIGNL4 to prevent spamming. There is a difference between the free plan and commercial plans. Event throttling works per subscription/a...

The times in the logs for duty times and alarms are given in UTC (Universal Time Coordinated), i.e. there is a corresponding time offset depending on summer or winter time.  

In case the SIGNL4 mobile app has issues and is not performing as usual, we recommend following these basic steps: Try the mobile app without Wifi as this is a common source of issues Log out fro...

When you upgrade your current subscription plan by adding additional users, you may get an error or a warning displayed indicating that the payment has failed or that there was an invoicing problem...