Matt

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  • How many users can my team have?

    There is no limitation on how many users a team in SIGNL4 can have if you are on a commercial plan. The ‘forever free’ plan only allows for a maximum of five users per team.  

  • How can I connect my tools and systems with SIGNL4?

    We have meanwhile 100+ verified examples of connecting 3rd party tools to SIGNL4. You can find more in our Integrations section. Nonetheless, the easiest way to connect your 3rd party system to SIG...

  • What mobile devices are supported?

    We support any Android phone or iPhone with SIGNL4. The minimum iOS version to run SIGNL4 is iOS 15. On Android devices the minimum OS version is 8 to run SIGNL4. SIGNL4 mobile app version 3.14.0 r...

  • What is the email address I can use to send alerts to my team?

    Each team in SIGNL4 is assigned a dedicated email address. When you send an email to this address, it will be 'translated' into a configured alerting workflow (subject to filters and other settings...

  • Where is my team secret?

    „Team Secrets” are now “Endpoint Secrets” if you have more than one endpoint for your team. To get the “secret” of a dedicated webhook or email endpoint, please open the tile of the according endp...

  • Can SIGNL4 query a mailbox?

    Not yet out-of-the-box. SIGNL4 cannot directly query an email mailbox (e.g. via POP3 or IMAP). Instead, emails need to be routed to the email address each team gets in SIGNL4. You can for instance ...

  • I never received an activation code

    When you sign up to SIGNL4, we send you a 4-digit activation code by email (sender is info@mail.signl4.com). The email address we use is the one you provided during sign up in the mobile app. If yo...

  • How can I change my password?

    When you sign up to SIGNL4, you receive an auto-generated password by email. This password can be changed in two ways, either by requesting a new auto-generated password or by changing it in the mo...

  • Sending alerts via email and direct SMTP

    It is best practice to route emails through an existing exchange server or a 3rd party mail server.  However, you can route messages via the SMTP SIGNL4 server, i.e. connect your SMTP email client ...

  • SIGNL4 availability and SLA

    You can check the availability and uptime of SIGNL4 on this status page here: http://status.signl4.com  On the status page, you can also subscribe for incident updates via email. We also recommend ...