Robert

This article explains how to add or manage prepaid funds for SMS and voice call notifications in SIGNL4. This functionality applies only to the SIGNL4 Starter Plan (Free Starter Plan), where SMS an...

This error message typically refers to an incorrect username/password or API key input inside of the Zabbix connector.   However it is possible that the API key is overriding the Username and Pass...

SIGNL4 does give the option to close a group of alerts during any one time, via both the Webportal and the Mobile app.     The webportal can ack/close multiple alerts at once with the following ste...

Each connector is tailored to a log analytic workspace associated with the unique Azure IDs assigned to each tenant. In essence, it is possible to establish an individual connector for each team to...

  A license seat is necessary for any user who needs to manage, receive alerts, and/or schedule on-call personnel.

Manual signls can be created in SIGNL4 via both the webportal and the mobile app.     To create a manual signl in the webportal follow these steps: Log into the SIGNL4 webportal. Click on the Send...

How long Alert data is kept inside of Signl4 is dependent on the Plan in question.     The Start plan keeps data for 1 month The Notify & Connect plan keeps data for 3 months The Optimize plan keep...

Most of the SIGNL4 integrations are available on all of our plans however a number of them are only available on the Optimize and above plans.  Below is a list of the integrations only available on...

We have created a video detailing the features of the Integration Hub and showcasing the functionality and how to use it inside of your Signl4 Subscription.  This video can be found here:  https://...

We recommend that API user created in Kaseya be a member of the Administrators group and have the Administrators Security Role.     However if necessary you can create a Security Role to use with t...