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Our Status page provider has now provided an endpoint to query our status page (https://status.signl4.com/):https://status.signl4.com/api/statusInfoThe documentation how to get Information out of t...

The max. duration of callrouting calls is to 15 minutes. Only exception are inbound phone numbers in South Africa. Here the max duration is 5 minutes.

It is now possible to specify whether team administrators are allowed to invite new employees themselves. This feature can be disabled if onboarding is organized centrally, for example, via automat...

In the duty time report the following times will be recorded:a users was on planned duty in the duty calendara user was punched in manually to dutya user was punched in as a Manager manually

This document contains a detailed description of how to automatically provision users and groups in an existing identity management system (IDM) via SCIM in SIGNL4.Configuration in SIGNL4 Open the ...

You can use the SIGNL4 REST API to temporarily mute alerts for a specific category e.g. for maintenance reasons.Please have a look at this brief description explaining how this can be implemented:h...

There are theoretically no limits from our end (subject to our own processing speed) in regard to the delivery of push messages and emails. However, there are limitations from backend providers, e....

Our own processing speed depends on a variety of factors but is not the decisive factor in page delivery. Unfortunately, we cannot provide SLAs for message delivery times as actual delivery is subj...

Often, sensors trigger events that are automatically resolved shortly after, as the issue is transient. Examples include brief temperature fluctuations or temporary website unavailability. But do y...

Nothing is more frustrating than being alerted multiple times for the same issue. With SIGNL4’s new duplicate suppression feature, this is now a thing of the past.You can define a time period durin...