Frank

When you have invited a new user and this user created his own Trial Subscription, then mostly this happens baause of a wrong login. The background here is that your organization has configured AAD...

Your customer ID can be found in the Signl4 webportal.   The customer ID can be found in 2 places depending on your rights: 1. Click on the Billing menu option if it appears, this is only for Admin...

It is now possible to import personal and team shift schedules into Outlook and/or Google calendars. For the personal layers, proceed as follows: - Log in to the Signl4 web portal - Click on your n...

There are two ways to validate your phone number.   1. Via the Signl4 mobile APP Login to the Signl4 mobile App with your account. Then click on SETTINGS (little gear on the top right) and go to Pr...

  The language of the invite email is dependend on the language which the inviter is using in the Signl4 Mobile App under his account.

The SIGNL4 REST API is very powerful and allows you for example to use the following functionalities: - Send alerts to SIGNL4 teams - Acknowledge, close and annotate alerts - Set users on-duty and ...

With the same email address a user can only be a member of one Subscription. If this user was invited to another subscription, there will be a message that the user will be removed from the former ...

When you have created your own subscription by mistake, you can termite this one again. For that open the webconsole and go to the HELP section: https://account.signl4.com/manage/Help There you wil...

An invitation for a new user to a subscription is valid for 10 days.

There is a limit for changing and verifying phone numbers per subscription: Trial: 20 changes per month Free Starter Plan: 5 changes per month Commercial Plan: 200 changes per month Otherwise you a...