Frank

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Activity overview

Latest activity by Frank
  • Frank created an article,

    When will I be automatically logged out of the SIGNL4 app?

      After 7 days of inactivity or no Signls were received you will be automatically loggod out of the SIGNL4 app. You need to login again.

  • Frank created an article,

    What can I do if I get an empty Signl screen in the web console?

      If you experience an empty screen under the Signls Tab like this   it could  be related to a local issue. IF you experience a similar issue, please try to use a different browser and check if th...

  • Frank created an article,

    Can I import Holidays to my SIGNL4 calendar?

      You can import holidays to your SIGNL4 calender using iCal files. Please find a description and samples here:https://www.signl4.com/blog/holiday-import/  

  • Frank created an article,

    Can I import duty schedules from a 3rd party system?

    The import of duty schedules from a 3rd party system into SIGNL4 is possible. Please find abrief description and script samples here:https://www.signl4.com/blog/duty-schedule-import/    

  • Frank created an article,

    As a German customer, do I need to enter my EU VAT Number?

    As a customer based in Germany, you do not have to provide your EU-USt-IdNr (EU VAT Number). Customers from all other EU countries must enter this number.

  • Frank created an article,

    Voicemail detection for Call Forwarding

      It is now possible to activate a mailbox check for call forwarding. If Call Forwarding activated, SIGNL4 recognizes when it is not the employee on duty but their voice mailbox that answers a forw...

  • Frank created an article,

    What can I do if invited users have created their own trial subscription?

    When you have invited a new user and this user created his own Trial Subscription, then mostly this happens baause of a wrong login. The background here is that your organization has configured AAD...

  • Frank created an article,

    Where can I find my Customer ID?

    If you are ask for your Customer ID, please open the Signl4 webconsole. Then go to BILLING and under NEED HELP? you will find your Customer ID which you can simplyy copy by pressing the butten behi...

  • Frank created an article,

    How can I import Duty shifts into my personal Calendar?

    It is now possible to import personal and team shift schedules into Outlook and/or Google calendars. For the personal layers, proceed as follows: - Log in to the Signl4 web portal - Click on your n...

  • Frank created an article,

    Where can I verify my phone number?

    There are two ways to validate your phone number.   1. Via the Signl4 mobile APP Login to the Signl4 mobile App with your account. Then click on SETTINGS (little gear on the top right) and go to Pr...